We all know that project delays lead to increased project costs, and delays often occur due to regulatory approvals, material supply issues, and lack of team performance.
Another major cause of delays is quality inspection and clearance, which is often overlooked. During vendor finalization, quality parameters are frequently not disclosed, as they are assumed to be understood by default. However, vendors tend to focus on winning the contract by any means, often sidelining quality requirements.
When manufacturing begins, the quality manager starts demanding various documents based on their knowledge and expertise, such as the MQP (Manufacturing Quality Plan), SOP (Standard Operating Procedures), raw material certificates, bought-out material test certificates, IS/IEC standards, stage inspections, FAT (Factory Acceptance Tests) and type tests, TPI (Third-Party Inspection), calibration reports, certifications from regulatory authorities like NABL accreditation, organization charts, and more.
At this point, vendors, who were either not informed of these requirements during the purchase order process or simply took them lightly, start feeling the pressure. They begin comparing companies or quality engineers, which is where the real delay begins. Quality inspections typically focus on documentation rather than the physical condition of the materials.
Sometimes materials are rejected, require significant rectification, or are left in the vendor’s store for long periods as the MDCC (Material Dispatch Clearance Certificate) is not issued. The project team waits for the material, but quality control doesn’t allow it to move forward due to missing documentation, regardless of whether the material itself is good or bad.
This situation worsens when there is no urgency in project execution. The quality team tends to prioritize documentation over project delivery timelines, which can lead to extended delays.
Please share your experiences or thoughts.
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